Clear guidance on how to use prompts
User Story
As a user of the "fragt.jetzt" platform,
I want clear guidance on how to use prompts in the chatbot,
so that I can more effectively use the chatbot's features and achieve better outcomes.
Description
Participants in the test showed confusion about the meaning and application of prompts during chatbot interaction. This confusion hampers the user experience and prevents efficient use of the chatbot.
Acceptance Criteria
- Intuitive Prompt Introduction: A simple and easily understandable introduction to prompts should be displayed during the first chatbot interaction.
- Examples and Guidance: The chatbot interface should provide examples and tips for using prompts.
- Feedback Mechanisms: The chatbot should offer constructive feedback on the prompts entered to facilitate learning.
- FAQ or Tutorial Integration: An FAQ section or an interactive tutorial for effective use of prompts could provide additional support for users.
- Adaptive UI Elements: The user interface should be adaptive, presenting frequently used prompts or personalized suggestions.