Clarify feature flag status in PROCESS.md

parent e4c61726
......@@ -108,7 +108,17 @@ Merge requests that make changes hidden behind a feature flag, or remove an
existing feature flag because a feature is deemed stable, may be merged (and
picked into the stable branches) up to the 19th of the month. Such merge
requests should have the ~"feature flag" label assigned, and don't require a
corresponding exception request to be created.
corresponding exception request to be created.
A level of common sense should be applied when deciding whether to have a feature
behind a feature flag off or on by default.
The following guideliness can be applied to help making this decision:
* If the feature is not fully ready or functioning, feature flag should be disabled by default
* If the feature is ready but there are concerns with performance or impact, feature flag should be enabled by default but feature flag
disabled via chatops before deploy on GitLab.com environments. If the performance concern is confirmed, the final release should have the feature disabled
* In most other cases, feature flag can be enabled by default
In order to build the final package and present the feature for self-hosted
customers, the feature flag should be removed. This should happen before the
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